Privacy Policy

At Blackberry Ridge Farm CBD, we are committed to protecting your privacy while providing you with the highest quality, 100% organic CBD wellness products. This policy explains how we handle your information with the same care we put into our third-party lab-tested extracts.

Crucial: Age Requirement (21+)

You must be 21 years of age or older to purchase or use our CBD products. By using this site, you represent that you meet this age requirement. We use age verification tools to ensure compliance with these regulations. Our products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. Please consult a physician before use, especially if pregnant or nursing.

Information We Collect & How We Use It

We collect information necessary to fulfill your wellness journey, including: contact details (name, email, phone), shipping and billing addresses, and order history. This data allows us to process transactions, provide shipment updates, and ensure the quality of our service. We only collect what is essential to provide you with our organic CBD products safely and efficiently.

Cookies, Tracking & Third-Party Services

Our store uses cookies to enhance your shopping experience and remember your preferences. We partner with secure third-party service providers for payment processing (encryption-protected) and shipping. While these partners help us deliver our products, we never sell your personal data to advertisers. Your security and trust in our organic brand are paramount.

Data Security & Retention

We implement industry-standard security measures to protect your personal information. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, tax, or regulatory requirements. Our commitment to 100% organic integrity extends to the ethical handling of your digital footprint.

Return & Cancellation Policy

Due to the personal nature and safety regulations surrounding our organic CBD wellness products, we do not accept returns. However, we understand that needs change—if you wish to cancel an order, you may do so at any time before it has been shipped. Please contact us promptly at hello@blackberryridgefarmnc.com for any assistance.

Your Rights & Choices

You have the right to access, correct, or request the deletion of your personal information. If you have any questions about this policy or would like to exercise your rights, please reach out to us. We may update this policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted here with an updated 'Effective Date'.

Shipping

We are committed to delivering your order quickly, safely, and in compliance with all applicable regulations. All orders are processed within 1-2 business days. Once your order has been processed and shipped, delivery typically takes 3-5 business days depending on your location in the United States. Shipping costs are calculated at checkout. Due to state and federal regulations, we are unable to ship CBD products to certain states or locations. Orders placed to restricted areas will be canceled and refunded. It is the customers responsibility to ensure the CBD products are legal in their state. If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue and ensure you receive your order.